Bibliography for LM7603 Implementing Improvements in Organisational Performance BETA

@inbook{Achieving Best Practice in Your Business. High Performance Work Practices: Linking Strategy and Skills to Performance_2005, title={Case Study: Flight Centre UK}, url={https://www.longwoods.com/articles/images/High%20Performance%20Work%20Practices_UKReport2011.pdf}, booktitle={High Performance Work Practices: Linking Strategy and Skills to Performance}, publisher={Department of Trade and Industry in association with CIPD}, author={Achieving Best Practice in Your Business. High Performance Work Practices: Linking Strategy and Skills to Performance, in Sung, J. and Ashton, D.N. (2005)}, year={2005}, pages={38–42} }

@inbook{Achieving Best Practice in Your Business. High Performance Work Practices: Linking strategy and skills to performance outcomes_2005, title={Case Study: W L Gore}, url={https://www.longwoods.com/articles/images/High%20Performance%20Work%20Practices_UKReport2011.pdf}, booktitle={Achieving Best Practice in Your Business. High Performance Work Practices: Linking strategy and skills to performance outcomes}, publisher={DTI}, author={Achieving Best Practice in Your Business. High Performance Work Practices: Linking strategy and skills to performance outcomes, in Sung, J. and Ashton, D.N. (2005)}, year={2005}, pages={66–69} }

@article{Ashton, D. N._2004, title={The impact of organisational structure and practices on learning in the workplace}, volume={8}, DOI={10.1111/j.1360-3736.2004.00195.x}, number={1}, journal={International Journal of Training and Development}, author={Ashton, D. N.}, year={2004}, pages={43–53} }

@article{Bacon, N. and Blyton, P,_2006, title={Union Co-operation in a Context of Job Insecurity: Negotiated Outcomes from Teamworking}, volume={44}, DOI={10.1111/j.1467-8543.2006.00495.x}, number={2}, journal={British Journal of Industrial Relations}, author={Bacon, N. and Blyton, P,}, year={2006}, pages={215–237} }

@article{1993, title={‘Organizational Innovation in the Apparel Industry’}, volume={32}, url={http://ezproxy.lib.le.ac.uk/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=9309075739&site=ehost-live}, number={1}, journal={Industrial Relations: A Journal of Economy & Society}, publisher={Wiley}, author={Bailey, T.}, year={1993}, pages={30–48} }

@inbook{Bartram, D. and Roe, R.A_The learning potential of the workplace_2008, address={Rotterdam, Netherlands}, title={Individual and Organisational Factors in Competence Acquisition}, booktitle={The learning potential of the workplace}, publisher={Sense Publishers}, author={Bartram, D. and Roe, R.A and The learning potential of the workplace, in W. J. Nijhof and L. F. M Nieuvenhuis (2008)}, editor={W. J. Nijhof and L. F. M Nieuvenhuis}, year={2008}, pages={71–96} }

@article{Bartram, T., Stanton, P., Leggat, S., Casimir, G. and Fraser, B._2007, title={Lost in translation: exploring the link between HRM and performance in healthcare}, volume={17}, DOI={10.1111/j.1748-8583.2007.00018.x}, number={1}, journal={Human Resource Management Journal}, author={Bartram, T., Stanton, P., Leggat, S., Casimir, G. and Fraser, B.}, year={2007}, pages={21–41} }

@article{Boxall, P. and Macky, K._2009, title={Research and theory on high-performance work systems: progressing the high-involvement stream}, volume={19}, DOI={10.1111/j.1748-8583.2008.00082.x}, number={1}, journal={Human Resource Management Journal}, author={Boxall, P. and Macky, K.}, year={2009}, pages={3–23} }

@article{Bryson, A., Forth, J. and Kirby, S._2005, title={HIGH-INVOLVEMENT MANAGEMENT PRACTICES, TRADE UNION REPRESENTATION AND WORKPLACE PERFORMANCE IN BRITAIN}, volume={52}, DOI={10.1111/j.0036-9292.2005.00352.x}, number={3}, journal={Scottish Journal of Political Economy}, author={Bryson, A., Forth, J. and Kirby, S.}, year={2005}, pages={451–491} }

@inbook{CLMS Working Paper, No. 50_2007, title={High Performance Work Practices - Work Intensification or Win-win?}, booktitle={CLMS Working Paper, No. 50}, publisher={Centre for Labour Market Studies, University of Leicester}, author={CLMS Working Paper, No. 50, in Sparham, E. and Sung, J. (2007)}, year={2007} }

@article{Danford, A., Richardson, M., Stewart, P., Tailby, S. and Upchurch, M._2004, title={High performance work systems and workplace partnership: a case study of aerospace workers}, volume={19}, DOI={10.1111/j.1468-005X.2004.00125.x}, number={1}, journal={New Technology, Work and Employment}, author={Danford, A., Richardson, M., Stewart, P., Tailby, S. and Upchurch, M.}, year={2004}, pages={14–29} }

@article{Doellgast, V._2008, title={Collective Bargaining and High-Involvement Management in Comparative Perspective: Evidence from U.S. and German Call Centers}, volume={47}, DOI={10.1111/j.1468-232X.2008.00521.x}, number={2}, journal={Industrial Relations}, author={Doellgast, V.}, year={2008}, pages={284–319} }

@article{Edwards, P. and Wright, M._2001, title={High-involvement work systems and performance outcomes: the strength of variable, contingent and context-bound relationships}, volume={12}, DOI={10.1080/713769651}, number={4}, journal={The International Journal of Human Resource Management}, author={Edwards, P. and Wright, M.}, year={2001}, pages={568–585} }

@article{Felstead, A. and Gallie, D._2004, title={For better or worse? Non-standard jobs and high involvement work systems}, volume={15}, DOI={10.1080/0958519042000238464}, number={7}, journal={The International Journal of Human Resource Management}, author={Felstead, A. and Gallie, D.}, year={2004}, pages={1293–1316} }

@article{Fuller, A. and Unwin, L._2003, title={Learning as Apprentices in the Contemporary UK Workplace: creating and managing expansive and restrictive participation}, volume={16}, DOI={10.1080/1363908032000093012}, number={4}, journal={Journal of Education and Work}, author={Fuller, A. and Unwin, L.}, year={2003}, month={Dec}, pages={407–426} }

@article{Gooderham, O., Parry, E. and Ringdal, K._2008, title={The impact of bundles of strategic human resource management practices on the performance of European firms}, volume={19}, DOI={10.1080/09585190802404296}, number={11}, journal={The International Journal of Human Resource Management}, author={Gooderham, O., Parry, E. and Ringdal, K.}, year={2008}, month={Nov}, pages={2041–2056} }

@article{Gould-Williams, J._2004, title={The Effects of ‘High Commitment’ HRM Practices on Employee Attitude: The Views of Public Sector Workers}, volume={82}, DOI={10.1111/j.0033-3298.2004.00383.x}, number={1}, journal={Public Administration}, author={Gould-Williams, J.}, year={2004}, pages={63–81} }

@article{Guerrero, S. and Barraud-Didier, V._2004, title={High-involvement practices and performance of French firms}, volume={15}, DOI={10.1080/0958519042000258002}, number={8}, journal={The International Journal of Human Resource Management}, author={Guerrero, S. and Barraud-Didier, V.}, year={2004}, pages={1408–1423} }

@article{Guest, D., Brown, W., Peccei, R. and Huxlwy, K._2008, title={Does partnership at work increase trust? An analysis based on the 2004 Workplace Employment Relations Survey}, volume={39}, DOI={10.1111/j.1468-2338.2007.00481.x}, number={2}, journal={Industrial Relations Journal}, author={Guest, D., Brown, W., Peccei, R. and Huxlwy, K.}, year={2008}, pages={124–152} }

@article{Guest, D. E., Michie, J., Conway, N. and Sheehan, M._2003, title={Human Resource Management and Corporate Performance in the UK}, volume={41}, DOI={10.1111/1467-8543.00273}, number={2}, journal={British Journal of Industrial Relations}, author={Guest, D. E., Michie, J., Conway, N. and Sheehan, M.}, year={2003}, month={Jun}, pages={291–314} }

@article{Hailey, V. H., Farndale, E. and Truss, C._2005, title={The HR department’s role in organisational performance}, volume={15}, DOI={10.1111/j.1748-8583.2005.tb00153.x}, number={3}, journal={Human Resource Management Journal}, author={Hailey, V. H., Farndale, E. and Truss, C.}, year={2005}, pages={49–66} }

@inbook{High performance organisation checklist., address={Roffey Park Institute, Horsham, 2003}, title={Extract ‘High Performance Organisation Checklist’ (pp. 1, 7-16 and 68-69)}, booktitle={High performance organisation checklist.}, author={High performance organisation checklist., in Holbeche, L. (2003)} }

@inbook{High Performance Work Practices: Linking Strategy and Skills to Performance (DTI & CIPD) and The Business Benefits of Training in the Food and Drink Manufacturing Industry_2008, title={Skill Formation Case Studies: Glenmorangie and Dataconnection. Adapted and extended from research conducted for Achieving Best Practice in Your Business}, volume={High Performance Work Practices: Linking Strategy and Skills to Performance (DTI&CIPD)}, url={https://www.longwoods.com/articles/images/High%20Performance%20Work%20Practices_UKReport2011.pdf}, booktitle={The Business Benefits of Training in the Food and Drink Manufacturing Industry (Improve Ltd)}, publisher={ILO}, author={High Performance Work Practices: Linking Strategy and Skills to Performance (DTI & CIPD) and The Business Benefits of Training in the Food and Drink Manufacturing Industry, in Ashton, D.N. and Sung, J. (2008)}, year={2008} }

@article{2008, title={Implementation of empowerment in Chinese high power-distance organizations}, volume={19}, DOI={10.1080/09585190802110224}, number={7}, journal={The International Journal of Human Resource Management}, author={Humborstad, S. I. W., Humborstad, B., Whitfield, R. and Perry, C.}, year={2008}, pages={1349–1364} }

@article{1995a, title={‘The Impact of Human Resource Management Practices in Turnover, Productivity and Corporate Financial Performance’}, volume={38}, url={http://ezproxy.lib.le.ac.uk/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=9507312908&site=ehost-live}, number={3}, journal={Academy of Management Journal}, publisher={Academy of Management}, author={Huselid, M. A.}, year={1995}, pages={635–672} }

@article{Kalleberg, A. L., Marsden, P. V., Reynolds, J. and Knoke, D._2006, title={Beyond Profit? Sectoral Differences in High-Performance Work Practices}, volume={33}, DOI={10.1177/0730888406290049}, number={3}, journal={Work and Occupations}, author={Kalleberg, A. L., Marsden, P. V., Reynolds, J. and Knoke, D.}, year={2006}, pages={271–302} }

@article{Kalmi, P. and Kauhanen, A_2008, title={Workplace Innovations and Employee Outcomes: Evidence from Finland}, volume={47}, DOI={10.1111/j.1468-232X.2008.00528.x}, number={3}, journal={Industrial Relations}, author={Kalmi, P. and Kauhanen, A}, year={2008}, pages={430–459} }

@article{1995b, title={‘High Performance Work Systems and Firm Performance’}, volume={118}, url={http://ezproxy.lib.le.ac.uk/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=9507104664&site=ehost-live}, number={5}, journal={Monthly Labor Review}, author={Kling, J.}, year={1995}, pages={29–36} }

@article{Konzelmann, S., Forrant, R. and Wilkinson, F._2004, title={Work systems, corporate strategy and global markets: creative shop floors or ‘a barge mentality’?}, volume={35}, DOI={10.1111/j.1468-2338.2004.00310.x}, number={3}, journal={Industrial Relations Journal}, author={Konzelmann, S., Forrant, R. and Wilkinson, F.}, year={2004}, pages={216–232} }

@inbook{Learning as Work Research Paper_2007, title={Transforming Knowledge and Skills: Reconfiguring the Productive System of a Local Authority}, url={http://orca.cf.ac.uk/68484/1/transforming_knowledge_and_skills.pdf}, booktitle={Learning as Work Research Paper}, publisher={School of Social Studies, Cardiff University}, author={Learning as Work Research Paper, in Jewson, N., Felstead, A., Fuller, A., Kakavelakis, K. and Unwin, L. (2007)}, year={2007} }

@inbook{Learning as Work Research Paper_2008, title={’Family Metaphors and Learning Processes in a Restaurant Chain}, url={http://learningaswork.cf.ac.uk/outputs/Microsoft%20Word%20-%20ESRC%20TLRP%20Learning%20as%20Work%20Research%20Paper%20No%2018.pdf}, booktitle={Learning as Work Research Paper}, publisher={Cardiff University School of Social Sciences}, author={Learning as Work Research Paper, in Kakavelakis, K. (2008)}, year={2008} }

@inbook{Learning as Work Research paper, No. 2, title={Workplace Learning: Main Themes and Perspectives}, url={http://learningaswork.cf.ac.uk/outputs/Workplace_Learning_Final.pdf}, booktitle={Learning as Work Research paper, No. 2}, publisher={Centre for Labour Market Studies, University of Leicester}, author={Learning as Work Research paper, No. 2, in Lee. T., Fuller, A., Ashton, D., Butler, P., Felstead, A., Unwin, L. and Walters, S.} }

@inbook{Learning as Work Research Paper No. 17_2008, title={‘The Prawn Sandwich Will Live Forever’ Learning to Innovate in Commercial Sandwich Production}, url={http://orca.cf.ac.uk/25547/}, booktitle={Learning as Work Research Paper No. 17}, publisher={Cardiff University School of Social Sciences}, author={Learning as Work Research Paper No. 17, in Khan, A., Shirani, F., Jewson, N., Felstead, A., Fuller, A. Kakavelakis, K. and Unwin, L. (2008)}, year={2008} }

@article{Lesser, E. L. and Storck, J._2001, title={Communities of practice and organizational performance}, volume={40}, DOI={10.1147/sj.404.0831}, number={4}, journal={IBM Systems Journal}, author={Lesser, E. L. and Storck, J.}, year={2001}, pages={831–841} }

@article{Lloyd, C. and Payne, J._2006, title={Goodbye to all that? a critical re-evaluation of the role of the high performance work organization within the UK skills debate}, volume={20}, DOI={10.1177/0950017006061290}, number={1}, journal={Work, Employment & Society}, author={Lloyd, C. and Payne, J.}, year={2006}, pages={151–165} }

@article{MacDuffie, J. P._1995, title={‘Human Resource Bundles and Manufacturing Performance: Organizational Logic and Flexible Production Systems in the World Auto Industry’}, volume={48}, url={http://ezproxy.lib.le.ac.uk/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=9501261515&site=ehost-live}, number={2}, journal={Industrial and Labor Relations Review}, publisher={Industrial  and Labor Relations Review}, author={MacDuffie, J. P.}, year={1995}, pages={197–221} }

@article{Magretta, J._2002, title={‘Why Business Models Matter’}, volume={80}, url={https://hbr.org/2002/05/why-business-models-matter}, number={5}, journal={‘Why Business Models Matter’}, publisher={Harvard Business Review}, author={Magretta, J.}, year={2002}, pages={86–92} }

@inbook{Manufacturing advantage: why high-performance work systems pay off_2000, address={Ithaca, N.Y.}, title={Discretionary Effort and the Organization of Work}, booktitle={Manufacturing advantage: why high-performance work systems pay off}, publisher={ILR Press/Cornell University Press}, author={Manufacturing advantage: why high-performance work systems pay off, in Appelbaum, E., Bailey, T., Berg, P. and Kalleberg, A.L. (2000)}, year={2000}, pages={25–46} }

@inbook{Organizing for high performance: employee involvement, TQM, re-engineering, and knowledge management in the Fortune 1000 : the CEO report_2001, address={San Francisco, Calif}, edition={Rev. and updated ed}, title={Section 22, Toward High Performance Organisations}, booktitle={Organizing for high performance: employee involvement, TQM, re-engineering, and knowledge management in the Fortune 1000 : the CEO report}, publisher={Jossey-Bass}, author={Organizing for high performance: employee involvement, TQM, re-engineering, and knowledge management in the Fortune 1000 : the CEO report, in Lawler, E.E., Mohrman, S.A. and Benson, G. (2001)}, year={2001}, pages={204–215} }

@article{1994, title={’How Common is Workplace Transformation and Who Adopts It?}, volume={47}, url={http://ezproxy.lib.le.ac.uk/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=9406031608&site=ehost-live}, number={2}, journal={Industrial and Labor Relations Review}, publisher={Industrial and Labor Relations Review}, author={Osterman, P.}, year={1994}, pages={173–188} }

@article{2000, title={‘Work Reorganization in an Era of Restructuring: Trends in Diffusion and Effects on Employee Welfare’}, volume={53}, url={http://ezproxy.lib.le.ac.uk/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=2788580&site=ehost-live}, number={2}, journal={Industrial and Labor Relations Review}, publisher={Industrial and Labor Relations Review}, author={Osterman, P.}, year={2000}, pages={179–196} }

@inbook{Paper 139, Center for eBusiness@MIT_2003, title={Computing Productivity: Firm-Level Evidence (pp. 1-6, 13-20 and 37-40)}, volume={MIT Sloan Working Paper 4210-01}, url={http://dspace.mit.edu/bitstream/handle/1721.1/5417/4210-01.pdf?sequence=2}, booktitle={COMPUTING PRODUCTIVITY: FIRM-LEVEL EVIDENCE}, publisher={MIT Sloan School Of Management}, author={Paper 139, Center for eBusiness@MIT, in Brynjolfsson, E. and Hitt, L.M. (2003)}, year={2003} }

@inbook{Paper presented at Conference on Work Intensification_2004, title={How Trust Really Works in High Performance Work Organizations}, booktitle={Paper presented at Conference on Work Intensification}, publisher={Unpublished}, author={Paper presented at Conference on Work Intensification, in Kalleberg, A.L., Berg, P. and Appelbaum, E. (2004)}, year={2004}, pages={21–22} }

@article{1996, title={‘The Adoption of High-Involvement Work Practices’}, volume={35}, url={http://ezproxy.lib.le.ac.uk/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=9612044470&site=ehost-live}, number={3}, journal={Industrial Relations}, publisher={Wiley Blackwell}, author={Pil, F. K. and MacDuffie, J. P.}, year={1996}, pages={423–455} }

@article{Purcell, J. and Hutchinson, S._2007, title={Front-line managers as agents in the HRM-performance causal chain: theory, analysis and evidence}, volume={17}, DOI={10.1111/j.1748-8583.2007.00022.x}, number={1}, journal={Human Resource Management Journal}, author={Purcell, J. and Hutchinson, S.}, year={2007}, pages={3–20} }

@article{Ramirez, M., Guy, F. and Beale, D._2007, title={Contested Resources: Unions, Employers, and the Adoption of New Work Practices in US and UK Telecommunications}, volume={45}, DOI={10.1111/j.1467-8543.2007.00625.x}, number={3}, journal={British Journal of Industrial Relations}, author={Ramirez, M., Guy, F. and Beale, D.}, year={2007}, pages={495–517} }

@article{Roche, W. K._2009, title={Who gains from workplace partnership?}, volume={20}, DOI={10.1080/09585190802528219}, number={1}, journal={The International Journal of Human Resource Management}, author={Roche, W. K.}, year={2009}, pages={1–33} }

@article{Sengupta, S._2008, title={The impact of employee-share-ownership schemes on performance in unionised and non-unionised workplaces}, volume={39}, DOI={10.1111/j.1468-2338.2007.00483.x}, number={3}, journal={Industrial Relations Journal}, author={Sengupta, S.}, year={2008}, pages={170–190} }

@inbook{SKOPE Monograph No. 11_2008, title={Extracts from ‘Business Models and their Implications for Skills’ (pp. 1-4 & 20-48)}, url={http://www.skope.ox.ac.uk/?person=business-models-and-their-implications-for-skills}, booktitle={SKOPE Monograph No. 11}, publisher={SKOPE}, author={SKOPE Monograph No. 11, in Storey, J. and Salaman, G. (2008)}, year={2008} }

@inbook{Start-up factories: high performance management, job quality, and regional advantage_2002, address={Oxford}, title={Hybrid Systems of Management Practices}, booktitle={Start-up factories: high performance management, job quality, and regional advantage}, publisher={Oxford University Press}, author={Start-up factories: high performance management, job quality, and regional advantage, in Doeringer, P.B., Evans-Klock, C. and Terkla, D.G. (2002)}, year={2002}, pages={59–81} }

@article{Styhre, A._2004, title={Becoming empowered: organization change in a telecom company}, volume={15}, DOI={10.1080/0958519042000258020}, number={8}, journal={The International Journal of Human Resource Management}, author={Styhre, A.}, year={2004}, pages={1445–1462} }

@inbook{Supporting workplace learning for high performance working_2002a, address={Geneva}, title={Implementing High Performance Working Practices}, booktitle={Supporting workplace learning for high performance working}, publisher={International Labour Office}, author={Supporting workplace learning for high performance working, in Ashton, D.N. and Sung, J. (2002)}, year={2002}, pages={55–72} }

@inbook{Supporting workplace learning for high performance working_2002b, address={Geneva}, title={Characteristics of High Performance Work Organizations}, booktitle={Supporting workplace learning for high performance working}, publisher={International Labour Office}, author={Supporting workplace learning for high performance working, in Ashton, D.N. and Sung, J. (2002)}, year={2002}, pages={24–47} }

@inbook{The Impact of Efficiency and Standards Regulation on Product Market Strategies and Skills Utilisation in the Energy and Utilities Sector_2008, title={Interview notes from researchers own research files}, url={https://www.skillsdevelopmentscotland.co.uk/media/117320/product%20market%20strategies%20and%20skills%20utilisation%20-%20skills%20in%20focus%20paper.pdf}, booktitle={The Impact of Efficiency and Standards Regulation on Product Market Strategies and Skills Utilisation in the Energy and Utilities Sector}, publisher={(unpublished)}, author={The Impact of Efficiency and Standards Regulation on Product Market Strategies and Skills Utilisation in the Energy and Utilities Sector, in Ashton, D.N. and Sung, J. (2008)}, year={2008} }

@inbook{The Realities of Partnership at Work_2008, address={Basingstoke}, title={The High Performance Workplace: Fact or Fiction? (pp. 20-52 & 178-190)}, url={http://ezproxy.lib.le.ac.uk/login?url=http://www.palgraveconnect.com/doifinder/10.1057/9780230582477}, booktitle={The Realities of Partnership at Work}, publisher={Palgrave Macmillan}, author={The Realities of Partnership at Work, in Upchurch, M., Danford, A., Tailby, S. and Richardson, M. (2008)}, year={2008} }

@inbook{To have and to hold: retaining and utilising skilled people_2008, address={Adelaide, S. Aust}, title={Executive Summary}, url={https://www.ncver.edu.au/publications/publications/all-publications/to-have-and-to-hold-retaining-and-utilising-skilled-people#}, booktitle={To have and to hold: retaining and utilising skilled people}, publisher={NCVER.}, author={To have and to hold: retaining and utilising skilled people, in Smith, A., Oczkowski, E. and Smith, C. S. (2008)}, year={2008}, pages={7–9} }

@article{van der Krogt, F. and Warmerdam, J._1997, title={Training in different types of organizations: differences and dynamics in the organization of learning at work}, volume={8}, DOI={10.1080/09585199700000042}, number={1}, journal={The International Journal of Human Resource Management}, author={van der Krogt, F. and Warmerdam, J.}, year={1997}, pages={87–105} }

@article{Vandenberg, R. J., Richardson, H. A. and Eastman, L. J._1999, title={The Impact of High Involvement Work Processes on Organizational Effectiveness: A Second-Order Latent Variable Approach}, volume={24}, DOI={10.1177/1059601199243004}, number={3}, journal={Group & Organization Management}, author={Vandenberg, R. J., Richardson, H. A. and Eastman, L. J.}, year={1999}, pages={300–339} }

@inbook{Voices from the Boardroom (Research Reports)_2002, title={Are Executives Sceptical About the Role of HR Departments and of HRM Innovations?}, booktitle={Voices from the Boardroom (Research Reports)}, publisher={Chartered Institute of Personnel & Development}, author={Voices from the Boardroom (Research Reports), in Guest, D., King, Z., Conway, N. Michie, J. and Sheehan-Quinn, M. (2002)}, year={2002}, pages={63–72} }

@inbook{Warwick Management Group (WMG), title={Transforming Capability Toolset}, booktitle={PARD Toolkit}, publisher={Warwick University}, author={Warwick Management Group (WMG)} }

@article{Way, A._2002, title={High Performance Work Systems and Intermediate Indicators of Firm Performance Within the US Small Business Sector}, volume={28}, DOI={10.1177/014920630202800604}, number={6}, journal={Journal of Management}, author={Way, A.}, year={2002}, pages={765–785} }